Privacy Policy

Privacy Policy

What Personal Information is collected?

Types of personal information we collect include:

  • Your name
  • Your mailing and billing address
  • Your email address
  • Your phone (or mobile) number
  • Your purchase/return/exchange information

We DO NOT collect these information:

  • Your credit/debit card number
  • Your bank account number
  • Your date of birth or age

Cookies


We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which may include the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms and IP-based geographic location, helps Everly customize your website experience and make our marketing messages more relevant. This includes content presented on another website or mobile application. This information also allows us to provide features such as storage of items in your cart between visits. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts. 

How is Your Information Used?

Your information may be used for the following: 

Product and Service Fulfillment

  • Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for more information about the products and services on our website.
  • Connect with customer service via our contact center.
  • Provide services such as Gift Registry or a shopping list
  • Administer sweepstakes, surveys, and contests

Our Marketing Purposes

  • Deliver emails, coupons, newsletters, receipt messages.
  • Provide interactive features of the website such as product reviews, comments and testimonials, and other information regarding products and promotions
  • Administer promotions, surveys, and focus groups

Internal Operations

  • Improve the effectiveness of our website
  • Organize research and analysis, including focus groups and surveys
  • Perform other business activities as needed, or as described elsewhere in this policy

Fraud Prevention

  • To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business

Legal Compliance

  • For example, assist law enforcement and respond to legal/regulatory inquiries

How is Your Personal Information Protected?

Security Methods

We maintain administrative, technical and physical safeguards to protect your personal data. We never collect/receive sensitive information such as a credit or debit card number and all payments are through our secure payment partners. We use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. 

Email Security

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will NEVER request your password, user name, credit card information or other personal information through email. 

Children’s Personal Information

We acknowledge the importance of protecting privacy where children are involved. We do not collect personally identifiable information online from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information online, we ask that a parent or guardian contact us.

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